*Return and exchange policy does not apply to eBay orders.*
NO RETURNS ACCEPTED. We offer exchange to a different size ONCE. All items MUST be returned in their original condition. We will do our best to fulfill your exchange request for items that HAVE NOT BEEN WORN, ALTERED or WASHED, and with ALL tags attached. You are responsible for the $30 shipping. There is no exchange to another style. You are ONLY eligible for a refund of the full purchase price plus shipping costs for damaged or miss shipped Items. Otherwise, no replacement or refund will be made.
As much as we love to exchange the size for you, it is time consuming for the customer to send the dress back to China and have a different size send out. Please make sure you refer to our Size Chart to select the appropriate UK/US size for your purchase.
Also, the settings of your computer screen may alter the color of the pictures shown on the website. Slight color mismatches between the color of the actual dress and the color shown on screen may not mean that the dress is defective or miss shipped.